So, this is the 2nd Ring doorbell now with the same fault. I’m at a loss really. It’s been fine, had it 2 weeks now. Suddenly, no live view, it can’t activate the camera. Health check is fine with a green reading of -58, which it has been all the time. It’s hardwired and showing it is with good battery % showing. It worked until today. My internet is fine. Nothing has altered. It makes no sense. It’s so frustrating. I don’t think it’s my phone, tried a different device, same thing. I could reset it, but am I going to have to keep doing it.
Any help please, gratefully received.
It’s the 2nd gen one.
Maybe I need a different one. There’s a new one coming out in May.