English

Help

Community Home

Categories

Discussions

Sign Up

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U

user43532

Ring doorbell 2nd gen video record trouble!
battery-video-doorbell
troubleshooting
video-quality

Doorbell is making pixels in the video the moment that someone is in front of it for 5sec and the clear again.....Internet shows to be good

284 •

0 •

0 •

26-04-2023 08:25:21

Responses (1)

  • T

    Tom_Ring

    Hi @user43532. Can you share a screenshot of what you are seeing? What What is the RSSI for the device? There are some router settings that you can change to possibly minimize this from happening. More information about that can be found [here](https://support.ring.com/hc/en-us/articles/4407014643732-How-to-Change-Router-Channels-). I hope this helps!

    0

    •

    28-04-2023 05:47:15

    •

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Community Resources

    Community Guidelines

    About Ring Community

    Ring Help

    Most Helpful Members

    View All

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution

    ©2024 Ring LLC or its affiliates

    PrivacyLicensesTerms of Service