Ring Doorbell (2nd Gen) Live View/Recording not working

Hi neighbors! I recommend running through the troubleshooting steps in the Help Center Article that @side mentioned in the original post, as the root cause for Live View concerns can vary based on each neighbor’s individual situation. We also have some Live View troubleshooting information in our Community Post here, and it’s also a good idea to check the RSSI whenever you notice the Live View not working.

If the concern with Live View still persists after going through these resources, please follow up with our support team for a more in-depth look. You can give our support team a call at one of the numbers available here so review your account details with you while troubleshooting this concern. If you are outside of the US, please visit here to see how to contact support. :slight_smile: