Ring Doorbell 2nd Gen 2020 Release - Constant ringing
I just bought and installed my Ring doorbell 2 2020 release, hardwired to my existing digital doorbell. For the 1st few days it worked great! Now it constantly rings. I have had to unhook it from my doorbell wiring. I have read that this release does not need the diode for hard wiring. Anyone else having similar issue and come up with a solution. Thanks
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12-12-2022 05:29:40
Responses (2)
- K
I have tried this and it still just rings and rings. I have toggled between the 2 digital settings and nothing works. any other suggestions?
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20-12-2022 07:03:04
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THi @KLBAZ. Have you checked this list [here](https://support.ring.com/hc/en-us/articles/115003008663-Ring-Video-Doorbell-2-Chime-Kit-Compatibility-List) to confirm that your Chime Kit is compatible? Also, what is the voltage rating for your Doorbell transformer? Additionally, you can try a rest on your Doorbell by pressing and holding the Setup Button for 20 seconds, then releasing and reconnecting to WiFi.
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20-12-2022 10:16:43
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Tom_Ring
Hi @KLBAZ. First, check the settings in your Ring app- 1. Device Settings 1. General Settings 1. Select your Chime Kit type (Mechanical or Digital). This should correct your concern!
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13-12-2022 08:05:07
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