Ring Doorbell 2 WiFi change not working

My ring doorbell 2 is not allowing any video feed and I’ve already re did the installation and changed to the new WiFi

Hi @rubiooo. We have a great Community article here that goes over some common issues that could be causing the video issues you’re experiencing. If this does not offer any improvement, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.