We’ve had a Ring Doorbell 2 for a couple of months and all is well except for the fact that it randomly stops detecting motion every week or so. It’s like it goes to sleep and needs waking up, as when we alter the settings momentarily or press the doorbell button it seems OK again for another week or so. It isn’t the case that it has paused motion detection because it has just been set off, as it is a while since the previous event.
We have motion detections alerts several times a day (until this happens) and the doorbell gets rung most days so it does work most of the time. Motion Frequency is set to ‘regularly’ and sensitivity is a little over the middle of the range, which is usually right for us.
Any ideas? Thanks!