Ring Video Doorbell

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T
Ring Doorbell 2 static covers all audio, not WiFi issue
troubleshooting
hardwired-battery-video-doorbell

My ring doorbell 2 has white noise that drowns out all audio. It is hardwored but had noise also on only battery. I replaced it 2 years ago because of this issue and installed another brand doorbell which worked awesome, but dad complains about no doorbell specific notifications. So I reinstalled the ring thinking I could now find a fix....no go, still noise. Reset, checked wifi (which reaches to the street 40 feet farther than doorbell), gone through everything I can find online and still noise Beginning to think it's the unit and not worth bothering with anymore

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06-10-2023 03:42:29

Responses (1)

  • T

    Hi @TiresAndPucks. You may need to adjust some settings on your router to correct you audio concerns. You can learn more about this [here](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router). Also, what is the RSSI for your device?

    0

    09-10-2023 02:26:28

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