Video Doorbell 2 does not go into setup mode. I have tried every option mentioned and it stil does not enter setup mode.
Battery is fully charged.
When factory reset button is pressed, it goes through the process. After that there is nothing else when the “Setup” button is pressed.
Hi there, @whab5200! If you’ve charged the battery for several hours, and performed a reset by holding the setup button for 20 seconds, you’ve certainly tried all the steps that I’d recommend here. For more in-depth troubleshooting, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.