Responses (9)

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  Chelsea_Ring

  Hey @ Loic2810. Which blue LED light are you referring to? Could you please attach a picture of this light and reply with it here? This will help us in the Community better assist you. Thanks :)

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  02-01-2020 10:32:31

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  Loic2810

  It s just the blue circle i would like to disable when mouvement is detected or direct video is activated. Thanks 

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  04-01-2020 11:57:53

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  Chelsea_Ring

  @Loic2810 At this time, there is no way to disable the blue light when motion is detected or the doorbell is rung, as this blue light is on because the doorbell is recording and "on." Other neighbors have expressed interest in having an option to disable this light on our [Feature Request](https://community.ring.com/c/products/feature-request-board/24) board. You can add your feedback and vote on the request below. https://community.ring.com/t/option-to-disable-blue-light/4477 The Feature Request board is the best way for us to gather and share feedback with our teams here.

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  06-01-2020 04:26:16

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  Loic2810

  Thanks for your response and i m sure disabling this blue led is one the wish of rings users ;-) Best regards

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  06-01-2020 07:36:49

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  LLZoomer

  The blue led light on mine that should only turn on when activated by motion or ring, stays on all the time. I have removed the device from the app and set it up again and it still will not go off. The other issue I have is the video is now only in b&w, no color during the day or night. Please help, getting frustrated. Thank you 

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  26-02-2020 12:30:53

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  Chelsea_Ring

  Hey @LLZoomer, can you try holding the setup button for 30 seconds? This will reset the device and bring it back to its normal state. If this does not resolve your concern, please reach out to our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch).

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  26-02-2020 04:34:04

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  Srtnationjc

  +1 for disabling the blue led. Shouldnt be hard to integrate the setting into the app. Maybe one day

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  17-01-2021 09:59:52

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  sam_l

  Still nothing on this Ring? :frowning:

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  08-06-2021 10:54:26

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  123p

  I also Wish there was a setting to disable the blue light during live view!

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  28-08-2021 02:19:56

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  MTaylor73

  Also would like the option to disable the light. Just installed today. Ring installed on front door with a glass screen door in front. 10% visibility on live view at night. Someone could be breaking into my vehicle 8 feet from the camera and would not see a thing. Should be a better option than cover it with tape. I get it, the light means smile, you’re on camera.

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  20-09-2021 01:38:24

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