Hello Marley and Riley,
I have now example files for you! They are made with the latest Android App 3.15.2 which updated today!
The attached ZIPs contains two video files (mp4 filetype was not allowed for posting):
File one shows the recording with timeline feature turned ON:
File two shows the recording with timeline feature turned OFF:
The way I hold my phone is in both recordings absolutely the same in terms of distance, position and loudness of my voice! The only difference is the timline feature (I call it TLF from now on) turned OFF or ON. If ON, the audio is much less louder, and someone in front of the ring speaker cant understand a word… If TLF is OFF, this works much better.
Therefore I would ask you to pass this on to the app engineers, as they have to ability to change the way the app obtains the mic stream.
A second thing where I would ask you to do something, if you are able to: The ring app for Windows 10 does not support my Door View Cam! All other ring devices are supported (as far as I can see), but the Door View Cam is not… Can this be changed as well, please!
Again, thank you very much for your assistance! Please let me know if I can further assist you! Now with the files I hope there should be a solution soon!
Best regards, Markus
RingVideo_20190714_020041_TLF-ON.zip (6.29 MB)
RingVideo_20190714_020106_TLF-OFF.zip (4.62 MB)