Unable to reset 1st gen doorbell because blue light is flashing (steady flash, not rapid). I’ve tried all the troubleshooting info, but the white light does not appear. After sitting a couple of days the blue light stopped, but I believe it ran the battery down because when I put it back on the charger, the blue light began to flash again. I have pushed the orange reset button, but it still is flashing blue after 2 days. I have reset and tested the router several times. Everything else is connected with no problem. This may have happened during a storm when the lights flickered on and off. Is it dead?
Hi @user55148. When factory resetting your Doorbell, make sure you are pressing and holding the orange button for 20–25 seconds. If you have tried this step and your Doorbell is stuck flashing a blue light, give our support team a call for further assistance.
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