We changed the name of our wifi network and now the doorbell is offline. In the app it is not giving us the prompt to Reconnect to Wifi or Change Wifi Network. It shows the old network name in grey and you cannot select it.
So now, some how we have completely disconnected the device from within the app…but if we select the option to add a new device, it says it is still registered to the owner. How do we fix all of this?
Help please…this is a 1st Gen Ring Doorbell. Thanks