Ring Doorbell 1

Products Video Doorbells
#1

Hi Everyone,

I have set up my ring doorbell, i can view everything fine on the app. However, the white light is solid around the button and does not vanish. Camera was fully charged and just over an hour later it is at 82%.

Has anyone else had this problem ?

#2

Here is a photo of the Camera. The white light is not spinning, it is just idle. Constantly staying on, it’s been almost 2 hours and it is not turning off. It was in a well lit area before i took it from my door to see what the issue is.

#3

Hi @AshShaw2018 ! Is your Doorbell hardwired?