Ring Doorbell 1 setup Issues

Products Video Doorbells
#1

I have brought a new ring door bell with video, but I have given it the first 10 hour charge but i still can’t get it to set up. I click the orange button On the back as a quick release but then nothing happens the circle of the doorbell doesn’t light up or anything.

Could you please help me with the set up?

#2

Hi @RioChidlow. Were you able to get the Doorbell setup? If you are still having a concern and the Doorbell is not powering up, please reach out to our support team here.