Ring doorbell 1 not recording snapshots

This doorbell is moody. It records the snapshots when she pleases. It is properly configured to record every 15 min but for some reason the only thing I see in the time line is given the case there is a motion detection… And I am sure I am missing some of those too.

Hi @Alecuba. Would you be able to share a screenshot of what you see when you’re trying to view your snapshot captures? If you haven’t already, I would suggest trying to toggle the snapshot capture off and then toggling it back on to see if it’s working properly.

Hi, Please find attached some of the screenshots.

This stopped working all the nigh long until this morning

This is happening very often