Ring Video Doorbell
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Ring doorbell 1 not recording snapshots
This doorbell is moody. It records the snapshots when she pleases. It is properly configured to record every 15 min but for some reason the only thing I see in the time line is given the case there is a motion detection... And I am sure I am missing some of those too.
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10-10-2020 10:55:13
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Caitlyn_Ring
Hi @Alecuba. Would you be able to share a screenshot of what you see when you're trying to view your snapshot captures? If you haven't already, I would suggest trying to toggle the snapshot capture off and then toggling it back on to see if it's working properly.
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12-10-2020 22:55:29
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