Ring doorbel times out when watching live

Hi i recently bought a ring doorbell, i installed the app on my windows tablet so i can watch live and to use it as a security cam.But after some minutes it just times out.... then i need to click on watch live again to start the view again.I got a Ring Pro what is the problem ? i saw some things about its just made like that (Seriously ?....)is there a work arround or do i really need to start looking at other brands in the future ?