Ring Video Doorbell
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Ring Door View Cam Only Capturing 80% Of Activity
troubleshooting
hardwired-battery-video-doorbell
Happy new customer to the ring community , however due to heavy amount of activity outside of my door the ring door view cam is only capturing approx 80% of all events, it seems to miss out on activity that happens within quick succession. I have a fully charged battery, a green rsi number and have set frequency of motion to the max yet still issue persists. Again it is more when there is multiple different activity within a very short time frame, maybe 2 minutes between events. Any advice?
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05-04-2023 08:06:08
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Justin_Ring
Hi @saltnpepa. I was able to find this Community [post](https://community.ring.com/t/ring-doorbell-only-occasionally-recording/177343) from another neighbor experiencing a similar concern. There is a marked solution for what steps you can try and what to do if those steps do not work.
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07-04-2023 05:51:16
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