Ring Door not charging

Ring door bell failed to charge although it’s hardwired
Charges via usb but soon looses charge
Over period of day to below 20%
This has only started happening over the last month or so
Comments greatly appreciated

Same problem, was told by ring that even if it’s hardwired eventually the battery will die. The reason I hardwired mine was to prevent this only real option now is POE and that means the elite

any update on this - i have the same issue totally - not charging even though hard wired