Ring Video Doorbell
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ring door no longer connects to hardwire
My Ring doorbell no longer will connect to hardwire. It just stopped connecting. There is voltage the ring will not connect.
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03-09-2020 22:33:53
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Caitlyn_Ring
Hi @Sheilaj1. Which model of Doorbell do you have? You can check this by looking at the original box and on the back of the device itself. Additionally, what is the power status reporting as on your Device Health page? I'd be happy to take a look once I have more information. :)
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04-09-2020 17:54:42
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