Ring door bell will not notify

My Door bell will not notify me of any movement or bell push on my Galaxy Z4 Fold yet still notify me on my previous phone ,Galaxy note 10 5 g. Ive been in touch with Ring and my phone provider… no use each one say contact the other…

Hi @user50998. This Help Center article here can assist you with troubleshooting this concern. I hope this is helpful.

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