RIng door bell rings extreamly loud

Ring doorbell rings very loud outside, I have the app set to the lowest setting, and it still rings ridiculously loud. I have removed it from my front door because of so many complaints of the doorbell volume. When will u be fixing this major issue? I would like a refund of my monthly bill please.

Hi there, @dwnload. Are you using any Alexa integrations or routines with your Ring devices? If so, this Community thread might help. Otherwise, ensuring the Ring app is up to date and there is not a vpn enabled on your mobile device will help to ensure the volume adjustment is being saved. I hope this helps! :slight_smile: