Ring Door Bell pro problem to load

Hi @Ocam78. That’s odd, since you mentioned that Live View works for you, however you cannot activate the Live View when someone rings the Doorbell specifically? Does this happen every time that someone rings the Doorbell, or has it only happened occasionally? What is the RSSI for your Doorbell? You can find the RSSI on the Device Health page, and it’s a measure of your Doorbell’s wifi connection, which is helpful to know when looking into a concern like this. :slight_smile: