Ring door bell live view is green

Hi i have 2 ring door bells connected via bluetooth.
Recently when i access live view on both devices all i get is a green screen and can see nothing
Ive checked the setting on the app and restarted both devices with no change to the view.

Hi @user58458. When you say you have two Ring Doorbells connected via bluetooth, could you provide a bit more detail here? Ring Doorbells require a stable and consistent wifi connection at 2.4GHz for most models, and 5GHz on select models. It would also be helpful if you could share a screenshot of what the view from your Doorbell looks like. This will give me an idea of what you’re seeing on your end so I can help troubleshoot.