Ring Video Doorbell
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Ring door bell live view is green
battery-video-doorbell
troubleshooting
video-quality
Hi i have 2 ring door bells connected via bluetooth. Recently when i access live view on both devices all i get is a green screen and can see nothing Ive checked the setting on the app and restarted both devices with no change to the view.
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15-09-2023 06:52:11
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Caitlyn_Ring
Hi @user58458. When you say you have two Ring Doorbells connected via bluetooth, could you provide a bit more detail here? Ring Doorbells require a stable and consistent wifi connection at 2.4GHz for most models, and 5GHz on select models. It would also be helpful if you could share a screenshot of what the view from your Doorbell looks like. This will give me an idea of what you're seeing on your end so I can help troubleshoot.
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15-09-2023 06:59:48
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