Ring door bell doesn’t show in account

My doorbell is not showing on my account and when I try to add new device it says it’s already attached to an account. How do I fix this?

Hi @AmandaRees. For any concerns with the device not showing up on your account and device ownership changes, please reach out to our support team here for this! They will be able to help you get this sorted out in no time. :slight_smile: