If this is a Pro 2, then you’re out of luck. Problem exists for months now and Ring knows about it but doesn’t fix it (yet).
See for example also Ring doorbell pro 2 sometimes no Ring alert but only motion recorderd - #4 by VertigoMitch
If this is a Pro 2, then you’re out of luck. Problem exists for months now and Ring knows about it but doesn’t fix it (yet).
See for example also Ring doorbell pro 2 sometimes no Ring alert but only motion recorderd - #4 by VertigoMitch