Ring App
Ring does not notify when the iphone is sleeping
When my iphone is locked, I don't get motion notifications. When I unlock my iphone, all of the notifications that should have been generated start appearing. What setting do I have wrong?
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10-11-2022 02:43:01
Responses (4)
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I did that. Still doesn’t work right. It would seem tag ring doorbell are not critical alarms. How do I fix that?
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04-01-2023 11:50:12
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CHi @EdGioja. Are you using Do Not Disturb or one of the Focus Modes? These would prevent notifications from your Ring Doorbell from coming through on your iPhone. If you are simply locking the phone but do not have Do Not Disturb or any of the Focus Modes on, then Ring notifications should behave as normal.
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05-01-2023 05:09:13
LHello @Caitlyn_Ring! I experiencing the same issue when the personal focus is turned on. I know that you said that this is common with DND/focus modes turned on, but is that even if ring is set as an allowed app. I have all ring notifications set as allowed for immediate delivery when my focus modes are turned on. Shouldn't they still come through?
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04-09-2023 02:42:26
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@EdGioja if you have an Apple Watch, this may help: Voice Notifications on iPhone Video Doorbells @user52241 do you have an Apple Watch? If yes, then by default you would only receive notifications on your Watch when your iPhone screen is locked. What you could do is turning off the notifications mirroring for the Ring app in your Apple Watch settings. Once I’ve done it my iPhone started ringing and showing Ring notifications with the screen locked, with no notifications triggered on my Apple Watch anymore - which IMHO are useless anyway since you can’t really take actions from your Watch…
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24-01-2024 11:21:53
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- U
Very good info. I’ve been trying for months to solve that problem. Neither Ring nor Apple Support could help on this issue. This has been the fix I was looking for and it works. Thanks.
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29-01-2024 12:53:26
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Tom_Ring
Hi @EdGioja. Try looking over this Help Center article [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-Apple-iOS-Devices) for troubleshooting notifications for the iPhone.
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11-11-2022 03:30:52
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