Responses (4)

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  Chelsea_Ring

  Hey @taylorshort. We do indeed work in Mexico and are supported in Mexico for our Doorbells and Cameras. You can see what devices are available in Mexico [here](https://latam-es.ring.com/). For indoors, I recommend a Stick Up Cam Wired so your parents do not have to worry about charging the battery for that device, and then a Ring Viedo Doorbell 3, as it is our newer battery operated Doorbell and easy to manage. Feel free to get them a spare battery so they can always have a fresh battery to swap out with the Doorbell 3's battery gets low. :)

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  10-06-2020 08:11:17

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  jgonzalez

  Hi, I want to buy an alarm kit for friends and family in Mexico, would they be able to have the monitor service through ring protection plus in Mexico???

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  30-11-2020 04:18:40

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  Caitlyn_Ring

  Hi @jgonzalez. At this time, the Ring Alarm system is not available for purchase or use in Mexico. You can always check and see what devices are available in your region by going to the country selector on our website [here](https://ring.com/country-selector) and choosing your location. I hope that helps clear things up! :)

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  01-12-2020 05:25:52

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  jgonzalez

  Got it, looks like you have cameras, floodlights, and the doorbell with the app. If I send down to them an alarm kit could they install it even though they don't have the monitoring in their area?

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  01-12-2020 07:51:32

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  Caitlyn_Ring

  @jgonzalez We advise against purchasing a Ring Alarm system designed for use in the United States and trying to use it in a different region. It will not meet local guidelines and regulations for alarm systems and is not guaranteed to work.

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  02-12-2020 05:06:58

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  O311Grunt

  I bought a Ring alarm and installed it in my home in Mexico, it works perfectly. And I can arm and disarm from the US

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  21-02-2021 03:44:56

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  user55630

  Hello if you have devices that are supported in Mexico how do purchase them if you’re in the US. Also do you think the quality would look better than if you take on from the US?

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  17-09-2023 04:10:35

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  Justin_Ring

  Hi @user55630. If you are planning to use Ring devices in Mexico, I recommend purchasing them once you are there to make sure you receive the devices that are going to operate correctly in your region. Also, taking devices from the US to another country does not improve the quality of the Ring device.

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  18-09-2023 07:54:13

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  18-10-2023 07:54:58

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