Ring Security Cameras
Ring device is not connected
Hello my device is not connect my phone
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06-03-2023 02:15:18
Responses (6)
- M
My device already linked to another account I don’t have that account I need link new account how can remove the old account
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14-03-2023 01:25:14
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- J
Hi @Musthafac0702. For your type of concern, it is best for you to reach out to our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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15-03-2023 05:36:30
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Justin_Ring
Hi @Musthafac0702. What model Camera do you have? Are you referring to your Camera being offline? If not, provide a bit more information about your concern. This will help me provide you with the proper troubleshooting steps to try.
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07-03-2023 05:27:37
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