Hi @user74766. Checking your Camera’s signal strength was a good first step to take. Try giving your Camera a reboot using the Ring app to see if it helps with your concern. If not, reach out to our support team to further investigate this with you. Give our support team a call at one of the numbers available here.

I gave the camera a reboot using the Ring app, but that did not resolve the issue.

I reached out to the support team with the number you provided. I spoke to 3 different support members (one was a “supervisor”), and their only resolution was to manually reconnect the camera.

I was told…
“To be honest, sir, some of them will re-connect some them will not so you will need to connect it manually.”
“It all depends on the device, some devices do some devices don’t.”

This does not make sense. Does that mean the Ring Indoor stick-up cameras are not meant to automatically reconnect to the WIFI network after an outage?

I already know how to manually reconnect the camera.
My concern is that the camera does not AUTOMATICALLY reconnect after a WIFI outage.

Hi @user74766. The specific settings will different from ISP to ISP, router to router. You can find the Ports and Protocols here. You can also select the WiFi channels from here. This Help Center article here has some general troubleshooting info. Again, if possible, connecting the device to a different network with a different router, will let you know if this issue is connected to your network. Try bringing the device to a friend or family member’s house, connecting to their WiFi, then rebooting their router. The device should automatically connect. I know this option is inconvenient, but it is effective. If you’ve tried all of this to no avail, follow up with our social media support team by sending them a private message on Facebook or Twitter.