Ring device buffers when recording

Products Security Cams
1

Hi,

It has been many times when our ring floodlight is not recording properly. It starts recording when motion is detected but buffers during recording, which doesn’t output complete video. Is there any setup or ways where I can solve this issue?

2

Hey @purna. Could you please show us a video example of this buffer? In addition, check out our Ring Help Center Article here which talks about ways to fix audio and video errors by adjusting your router.