Ring Connection Issues

Ring keeps getting disconnected every day. No protection on my front door.

I have not changed the location of my router. I still connect via my phone at the front door. Changed battery and reset Doorbell multiple times. It ran great for a 10 months and now it’s giving issues.

Will Ring replace this doorbell under warranty?

Hi @arjunsiingh. There could be different reasons why your Doorbell is disconnecting from the wifi, and a good place to start is by checking the RSSI to ensure it shows a strong connection. If you’ve added new devices to your wifi network or made any changes recently, this could also be impacting the connectivity. If this concern continues to persist, I’d definitely recommend touching base with our support team so they can help narrow down what the problem may be and offer a solution. You can give our support team a call at one of the numbers available here. :slight_smile:

I have the same problem with facing same issue but no response from anyone and couldnt find this topic troubleshooting in search engine.