Hi @NonnieNea. If your Doorbell is disconnecting, I would recommend checking the RSSI to make sure the Doorbell has a strong wifi connection. You can read more about RSSI and how to check it in our Community Post on the topic [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4). You can also find more tips on how to make wifi work for you in [this](https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wifi-Work-For-You) Help Center Article. I hope this information is helpful! :)