‎Ring Chime re-connection algorithm unreliable

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Y

ylexus

Ring Chime re-connection algorithm unreliable

connectivity

chime

Whenever my ISP goes down and back up or I reboot my Wi-Fi access point, all of my 25 WiFi devices at home happily reconnect. The odd one out is the Ring Chime. With very high probability (but not always) it stays there blinking its led - tried waiting the whole day. The re-connection logic needs to be improved. Anything can be done to improve this? All firmware is latest.

1879 •

0 •

22-02-2021 07:14:47

Responses (1)

T

Tom_Ring

Hi @ylexus. When your wifi restores, the Chime should automatically reconnect to your network. If this isn't happening, it may be due to your [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) or other [wifi interference](https://community.ring.com/t/device-tips-wifi-interference/221). I would recommend seeing if any of the information listed in those Community posts can improve the quality of your Chimes connection. I hope this information helps!

0

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24-02-2021 10:31:50

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