Hi,
my doorbell connects to my Ring Chime Pro unit, and the Ring Chime Pro is connected to my WiFi.
everything says it’s healthy, but the Ring Chime Pro “Ring” symbol is flashing blue quite fast.
(can’t post video, as .mov not supported),
but have posted a photo collage.
any ideas why please.
there has been no power outage to the unit.
Hey @Davec1. Awesome photo collage! Thank you for that. Could you try resetting the Chime Pro by pressing and holding the button on the side for 20 seconds (or pressing a pin into the small hole on the side for 20 seconds) to see if this helps? If you still have this concern, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
Hi @chelsea_ring
This sent me back to initial setup, and worked after going through the set up process again.
It’s now sowing a solid blue “Ring”
Thanks