Ring Chime Not Reconnecting to Internet! Help?!

Hi everyone, hope you're well!My Ring Chime (2nd gen) isn't reconnecting to the new internet we have.I have gone into set up mode. The green light does pulsate. I then go into wifi settings as prompted and select the Ring Setup Wifi Network. It connects to that, but then nothing happens? If I go back to the app, it just says 'the green light pulsating means that the device is in set u mode' and if I wait on that page (as there are no othr buttons to press), it will ask me if the green light is pulsating. I click yes and then it takes me to the same page again where I go into wifi settings and connect to the Ring Setup Wifi Network! I've also tried adding the chime as a new device but the same problem occurs - it just stays at the 'if your green light is pulsating you are in a set up mode'I would appreciate any help! It's been quite annoying without a working chime!