Ring can't find my address

I bought the entire alarm set but the ring app won’t find my address! So I can’t use any doorbell or alarm. The support couldn’t fix this problem.

Hi @Martagabri90. Is this a newly constructed home? Do you receive USPS at the home? Take note of your answers and contact our Ring Alarm support team. They’ll be able to escalate this issue and update the records to ensure that your address is added. Please give our support team a call at one of the numbers available here.