Ring Security Cameras
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A
Ring cameras disconnecting
wifi
live-view
troubleshooting
wireless-security-cameras
Is anyone else having issues with cameras disconnecting and not allowing live feeds when the toggle on app shows that live feeds are enabled.
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8 •
25-11-2020 09:10:38
Responses (10)
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Thank you @Boone. It is still connected to my internet just not showing live feeds on some of my cameras. I will check on it later to see if things are restored the rest of the way. I didn’t realize that ring was having issues today. Just glad it wasn’t just me. Thank you again for the info.
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25-11-2020 09:57:26
X
I am very disappointed with this camera. Shameful for a brand like Amazon. The sound is awful, the picture takes a long time to appear, no wired network connection, and too often has to be reconfigured. I will resell it and return to my Chinese videophone which ultimately worked better and did not require a monthly subscription and allowed me to open the port in addition. I am changing for more effective communication and this is far from the case. On the forums, there are only people with problems whose sound has never been solved learning. The additional price is not given compared to the competition, which is increasingly numerous. This is what I wanted to say about my purchase and the brand that does not deserve its reputation
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26-11-2020 12:53:08
V
I’m on my 2nd stick up cam elite that keeps disconnecting. It says it’s connected but stuck on the same image and will not properly show what’s actually live.
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22-11-2021 03:21:34
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R
I have had my doorbell for about 3 weeks and my stickup cam for about a week. I can't seem to look at an actual "live" view - just keeps saying "loading" on both devices. I can go back and watch the video after the fact, but nothing live.
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08-02-2022 12:21:33
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M
When a camera is offline or live view is not connecting, the best thing to check first is your [RSSI in the device health section of the Ring app](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229), to ensure for optimal wifi signal. Please also ensure there is not a vpn enabled on your mobile device. :)
1
08-02-2022 03:25:17
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Boone
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25-11-2020 09:47:39
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