A few observations/comments:

1. How could your POE cameras be disabled by a WiFi jammer?

2. I know it’s 20/20 hindsight now, but it sounds like you just saw that nothing was being recorded and assumed that all was well, but trying to start live view (which I assume would have been unsuccessful) would have given you a heads-up that something was amiss.

3. Ring should acknowledge this problem (the apparent proliferation of wifi disrupting devices… amusingly, I could buy one from Ring’s parent company right now) and take some proactive steps toward hardening the system against them. Apparently there ARE wifi protocol measures that can be put in place to protect against those simple deauthers. Actual RF jamming devices are probably harder to protect against, but even with those, at a bare minimum the system should be able to at least DETECT that this is happening, and notify you “Alert: possible WiFi jamming in use nearby” or something like that.

4. I’m surprised that the criminals felt comfortable enough to remain there for an extended period of time despite the alarm having gone off. Maybe they believed their WiFi jamming gear was preventing the notification from going out, and that no police would be dispatched? But you did get that notification, so I assume your alarm is hardwired?

Hi @user77475. I’m sorry to hear about what happened, and I’d recommend contacting your local authorities if you haven’t done so already. Check the Event History for your devices for any motions that were recorded, and verify your Modes settings to ensure you do not have motion detection turned off.

Like many other smart devices, Ring devices may be affected by illegal targeted attempts to interfere with their Wi-Fi connection. We’d recommend reaching out to your internet service provider if you have any questions about the security settings on your network.

I have personally experienced this occurrence & it is frequently used as a tactic in situations involving domestic violence. It is unfortunate that signal jammers can be acquired easily. Therefore, it is advisable to convert your cameras to a hard-wired system. Additionally, consider incorporating a VPN network.