Ring camera won’t record - WIFI is fine

Streaming error for live view.
Won’t connect to camera and save footage.

WiFi is working fine.
Reset device.
Uninstalled/reinstalled app
Battery 100%
Turned o/off phone

14 months after purchase this device is completely useless. Junk product will not recommend to anyone. Tech support is useless and they won’t replace. What
a complete waste

Hi @078088bcff548624d682cbef5a7133. I’m sorry to hear you’re experiencing concerns with your Ring device. For Live View specifically, we have some troubleshooting tips and tricks in our Community Post on the topic here. I’d also suggest checking the RSSI to ensure it shows a strong wifi connection for your Ring device. If this concern persists, you can follow up with our support team so they can walk through all applicable troubleshooting steps with you as it may be a deeper concern related to your network settings, and our support team can go more in-depth with you. Our support team can be reached at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.