Ring camera not charging

Hoping someone can help… my ring camera went completely dead. I have had it on the charger for days now and it won’t charge at all. I uninstalled it from my wifi and reinstalled it thinking that would help. Nothing I have tried has got it to charge. I even ordered a new charger off of Amazon and still no luck! Please help!!!

If you’ve tried charging your battery with 2 different devices and the provided USB cable, then likely the battery has gone bad. Properly disposing of it and purchasing a new one is likely the next option.

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