I am not a happy customer. The ring was not going off at all when there was motion so i changed the settings and now it goes off every few minutes and there is absolutely no motion outside at all. And why can you not contact Ring for support…this is ridiculous customer service!
Hi @Britgirl728. I’m sorry to hear that you have not been having an ideal experience with your Ring device. Have you been able to reach out to our support team on this concern? It is best to start with them since you are having lots of false motion alerts. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to come back and share what they were able to do for you! 