Ring camera light randomly turns on from time to time

Products Security Cams
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#1

I have a Ring stick up camera in my bedroom, however sometimes randomly the blue light turns on for a few seconds before turning off again.

Normally this only happens when it either detects motion, or when a live recording is happening. However when it randomly turns on, there is no motion at all. And i am the only person who uses this camera, so it can’t be a live recording/viewing either.

When i go to the history, no history footage shows up. So i am wondering, why does the light randomly turn on? Is a third party watching somehow?

I’ve changed the password multiple times, but it is still happening.

#2

Hi @ringnoobie123. You’re correct that the blue light will turn on when motion is detected or when a Live View is activated. For any privacy or security concerns, I’d recommend following up with our support team so they can review your account with you and go over any activity in the Event History. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.