At what point do we all get together and go after Ring for faulty lenses and making us all buy new cameras? Three of my neighbors and myself have floodlight cams that the lense adhesive has failed, glass fell off and Ring refuses to acknowledge manufacturing defects and just wants everyone to buy new cameras. The web is full of these stories, lense glass falling off and ring refusing to fix. This is absolutely not okay to make customers pay for manufacturing shortcomings. There’s a consistent established pattern of the same failures and ring refusing to make it right.
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Yes they are doing the same thing Apple did with batteries and getting away with it. The camera is fine the lens is failing and they are forcing you to replace the whole camera! Scam by Ring!
Time to file a class action lawsuit!
Hi neighbors, thank you for sharing your feedback. If your Floodlight Cam has sustained any physical damage, we recommend getting in touch with our support team. Our support team can review the damage and determine the best resolution based on your device’s warranty. You can get in touch with our support team at one of the numbers available here.
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