Ring camera gone from colour to black & white

My ring doorbell has gone from colour to black & white. I’ve reset it, rebooted it and it’s still not working properly. Can anyone please advise me?

Hi @Dixie67. Is this during the day or at night? If possible, can you please share a screenshot of the black and white view you’re seeing from your Ring Doorbell? I’m happy to take a look at what’s going on here. :slight_smile: