Ring Cam

My ring Cam pictures/video is pinkish colour either I’m going on live or going on record video’s. I’m trying to reset the cam, but it’s still not like before that I can see it clear. Now all I can see is pinkish colour hardly any during the day, and CAN’T see anything during at night time. So, can anyone please help me out with this problem?
Thank you in advance
Michael Co

Hi @abcdefg! The best first step here would be to reset your cam by holding the setup button for 20 seconds. If ths does not resolve your concern, please reach out to our support team for more in-depth troubleshooting. :slight_smile: