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Ring Security Cameras

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U
Ring Cam light won’t come on
device-settings
light-settings
troubleshooting
wireless-security-cameras

Just got a new ring cam with light and the light doesn’t come on when it detects motion. I can turn it on manually but only for 30 seconds.

201

0

0

06-08-2023 03:20:07

Responses (1)

  • C

    Hi @user53772. Which model of Ring Security Camera do you have? It sounds like the Spotlight Cam, but there are a few different versions, so it helps to know which one. You can find the model name on the Device Health page in the Ring app.

    0

    08-08-2023 04:41:52

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