Ring Video Doorbell

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H
Ring cam glitching?
troubleshooting
hardwired-battery-video-doorbell

Has anyone else been having problems with their ring cameras? I know they can be hacked, but I don’t think that’s the case here.Has anyone’s camera been glitching? Like something is there in one frame, but not in the next? Or there's nothing there, and then suddenly there is, even though no motion has been detected? Could this be a problem with camera lag?I read through the faq, but I'm still baffled. Maybe I just installed it wrong?

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11-04-2020 17:34:31

Responses (1)

  • J

    Hi @user63196. If you are a Shared User, you cannot adjust Motion Settings and will not see the option in the Ring app. Only the user set up as the Owner can. If you are set up as the Owner, this Help Center [article](https://support.ring.com/hc/en-us/articles/210243483-Using-Camera-Motion-Zones) will include the steps on how to adjust Motion Sensitivity.

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    23-10-2023 18:17:59

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