Ring Security Cameras
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ring cam elite PoE: "cannot connect to the internet" using ethernet PoE??
Hello.I am currently running my modem from century link, to a Pakedge router (WAN in), the LAN out to Pakedge Switch where i have set up PoE for the units. I have full power to the cameras. First one took like three tries but then it went live and was set up. the next one i can not get it to connect to save my life. i am confused as to why it asks to connect to "wifi" for some random ring connection when i am using PoE? it keeps saying can not connect to internet. if i go to wifi itself instead of ethernet then i can get it to connect eventually but still not trivial. any reason why it will not connect to the ethernet via PoE?? Anyone else have this issue? my whole reason for buying the elite was to avoid bogging down my wifi with a bunch of cameras on it. thanks in advancebo
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20-06-2020 18:53:23
Responses (2)
- P
Did you ever get to the bottom of this issue? I just bought one that won't connect over ethernet (despite being powered via the PoE. Port is good, and it's the same network bridged at L2 with my WiFi, which the device happily connects with.
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05-10-2024 16:34:46
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CHi @pcjc. This thread is several years old, so you may not receive a response from the original poster. I'd recommend checking that the ports and protocols used by Ring devices are open on your network. You might also need to lower the firewall settings for devices connected via Ethernet. If this is
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15-10-2024 19:19:04
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FrankHolbert
Sounds like a possible IP address issue to me. Assume your modem is passing out (DHCP) IP address?Make sure the doorbell is set to auto on ip addresses an auto on DNS. I had no issues when I connected mine. Had a non- POE Ring before, POE is the only way to go.
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15-05-2021 02:31:40
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