Ring Cam didn’t record


My alarm went off and it’s set to do a linked event on my spotlight cam, which it did, but it didn’t record…

It says no video available, why is this?

Hi @user237. Would you mind reaching out to our support team about this? They’ll be able to take a look at your account and see what may have caused this, as we can only provide general suggestions here on the Community. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.